As a TXU Energy customer, paying your electricity bill is easy and convenient with the various payment options available. In this article, we will explore the different ways to pay your TXU bill and answer some frequently asked questions related to billing and payments.

Ways to Pay Your TXU Bill

TXU Energy offers several ways to pay your electricity bill, ensuring that you can choose the method that works best for you. Here are the available payment options:

1. Pay with MyAccount

You can pay your bill online or on your smartphone using TXU Energy’s iPhone or Android app. Simply sign in to MyAccount, and you’ll be able to view your bill, make a payment, or download and print your bill.

2. Pay by Phone

You can also pay your bill over the phone by calling 800-818-6132. Have your account number and payment information ready, and follow the prompts to make your payment.

3. Pay by Mail

If you prefer to pay by mail, send your bill stub and payment to:

TXU Energy, PO Box 650700, Dallas, Texas 75265-0700

4. Pay in Person

You can find a payment location near you and pay your bill in person. Make sure to bring your statement with you, and you’ll be able to make your payment quickly and easily.

Frequently Asked Questions

Here are some frequently asked questions related to billing and payments:

1. How is my electricity bill calculated?

Your electricity bill is calculated by multiplying the applicable Energy Charges shown on your Electricity Facts Label by your current month’s kilowatt-hour (kWh) usage. Any monthly Base Charge, past due balances, one-time charges, and charges passed through from your Transmission & Distribution Utility (TDU Delivery Charges) are then added to give you the Total Amount Due on your bill.

2. Which credit or debit cards do you accept?

TXU Energy accepts all credit cards with the Visa, MasterCard, and American Express logo, as well as most debit cards containing the Pulse, Accel, NYCE or STAR logos on the back of the card, if your account is eligible to pay using these types of payments.

3. What is AutoPay?

AutoPay is a free service that lets you automatically pay your electricity bill each month using your credit or debit card or an electronic transfer (ACH) from your bank.

4. How can I see my billing history?

You can view your billing history, payment history, current balance or due date, make a payment, or download and print your bill by logging into MyAccount. You can also contact us to verify your address and request a duplicate bill.

5. I forgot my TXU Energy MyAccount password. How do I get it?

Simply click the Forgot password link by the MyAccount Sign-In module. You’ll then be asked for your User Name and an answer to one of your three security questions. Once you enter your new password, you’ll be signed-in to MyAccount with a message stating your password was reset successfully.

Conclusion

Paying your TXU Energy bill is easy and convenient with the various payment options available. Whether you prefer to pay online, over the phone, by mail, or in person, TXU Energy has you covered. If you have any questions or concerns about your bill or payment, don’t hesitate to contact us.