My Account: Receive an email when your bill is ready to view and pay online through My Account. Username and password required. This online bill management and
Billing and Payment Options
https://www.virginianaturalgas.com/residential/billing-and-payment-options.html
Are you a residential or business customer of Virginia Natural Gas looking to pay your bill? Look no further! This guide will walk you through the various payment options available, including online bill pay, AutoPay, Budget Plan, and more. We’ll also cover useful information like understanding your bill, payment locations, and fraud protection. Let’s get started!
Table of Contents
- Understanding Your Bill
- Bill Payment Options
- Payment Locations
- Fraud Protection
- Frequently Asked Questions
- Glossary
- Contact Us
Understanding Your Bill
Before we dive into payment options, it’s important to understand your bill. Virginia Natural Gas provides detailed information on their website to help you understand your bill. You can find information on the different parts of your bill, such as the bill date, due date, and payment stub. You can also learn about the various charges and credits that make up your bill.
If you have any questions or concerns about your bill, you can contact Virginia Natural Gas’s customer service department. They are available to assist you Monday through Friday from 8:00 AM to 5:00 PM.
Bill Payment Options
Virginia Natural Gas offers several convenient bill payment options. You can choose the option that best suits your needs.
Online Bill Pay
Virginia Natural Gas provides an online bill pay service that allows you to pay your bill online through their website. To pay your bill online, you will need to have your account number and password. You can also enroll in paperless billing and AutoPay through their website.
AutoPay
AutoPay is a convenient option that allows your monthly gas bill to be automatically deducted from your bank account or credit card. You can enroll in AutoPay through their website or by contacting their customer service department.
Budget Plan
The Budget Plan is a great option for customers who want to even out the seasonal highs and lows of their natural gas bill. With this plan, you can make equal payments throughout the year, regardless of how much gas you use. You can enroll in the Budget Plan through their website or by contacting their customer service department.
Payment Locations
If you prefer to pay your bill in person, Virginia Natural Gas has several payment locations throughout their service area. You can find a payment location near you by using their online payment location tool.
Gift Payment
If you want to give the gift of warmth to a friend or family member, Virginia Natural Gas offers a gift payment option. You can make a gift payment toward someone’s Virginia Natural Gas bill by filling out a gift payment form and mailing it to the address listed on the form.
Fraud Protection
Virginia Natural Gas takes the safety and security of their customers’ personal information seriously. They have implemented several measures to protect their customers from fraud.
You can help protect yourself from fraud by being cautious when providing personal information. Never give out your social security number, credit card information, or other personal information to anyone who calls or visits your home claiming to be from Virginia Natural Gas.
If you suspect that you have been a victim of fraud, contact Virginia Natural Gas’s customer service department immediately. They can help you resolve the issue and provide guidance on how to protect yourself in the future.
Frequently Asked Questions
Virginia Natural Gas provides a list of frequently asked questions on their website. You can find answers to questions about billing, payment options, and more.
If you can’t find the answer to your question on their website, you can contact their customer service department for assistance.
Glossary
Billing & Payment Options ; Phone. Call us at 866.229.3578 to make a payment Monday through Friday (except for holidays) from 7 a.m. to 7 p.m.. Immediate payment.
FAQ
What is the cost of natural gas in Virginia?
How do I pay my Virginia natural gas bill by phone?
How do I pay my Virginia natural gas bill?
- Mobile Wallet: Receive and pay your bill through your smartphone’s mobile wallet – Apple Wallet (iPhone) or Google Pay (Android).
- My Account: Receive an email when your bill is ready to view and pay online through My Account. Username and password required.
Why is my VA natural gas bill so high?
The more natural gas you use, obviously, the higher your bill. Now is a good time to consider replacing outdated and inefficient home appliances that use too much natural gas. Consider a new hot water heater, clothes dryer, oven or furnace as ways to save energy in your home.