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Paying Your Water Utility Bill in Durham, NC: A Guide

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Are you looking for ways to pay your water utility bill in Durham, NC? Look no further! This guide will take you through the steps to pay your bill quickly and easily.

Paying Your Water Utility Bill Online

The City of Durham offers an online payment system for water utility bills. You can pay your bill online through the Utilities Customer Portal. Here’s how:

  1. Go to the Utilities Customer Portal: https://ebill.pbcwater.com/
  2. Click on “Log On” to access your account.
  3. Enter your User Name and Password, then press “Log On.”
  4. Once you’re logged in, click on “Pay Now” to make a payment.
  5. Choose the payment method you prefer: credit/debit card or electronic check.
  6. Enter the payment amount and complete the payment process.

If you’re a new user, you’ll need to register first. Click on “Register” and follow the prompts to create your account.

Paying Your Water Utility Bill by Phone

If you prefer to pay your water utility bill by phone, you can do so by calling the City of Durham’s customer service center at 919-560-1200. Have your account number and payment information ready.

Paying Your Water Utility Bill in Person

You can also pay your water utility bill in person at the City of Durham’s customer service center located at 101 City Hall Plaza, Durham, NC 27701. The center is open Monday through Friday from 8:00 am to 5:00 pm.

Paying Your Water Utility Bill by Mail

If you prefer to pay your water utility bill by mail, you can send a check or money order to:

City of Durham
Water Management
101 City Hall Plaza
Durham, NC 27701

Make sure to include your account number and payment stub with your payment.

Frequently Asked Questions

  1. Can I pay my water utility bill online?
    Yes, you can pay your water utility bill online through the Utilities Customer Portal.
  2. Can I pay my water utility bill by phone?
    Yes, you can pay your water utility bill by phone by calling the City of Durham’s customer service center at 919-560-1200.
  3. Can I pay my water utility bill in person?
    Yes, you can pay your water utility bill in person at the City of Durham’s customer service center located at 101 City Hall Plaza, Durham, NC 27701.
  4. Can I pay my water utility bill by mail?
    Yes, you can pay your water utility bill by mail by sending a check or money order to: City of Durham, Water Management, 101 City Hall Plaza, Durham, NC 27701.

Conclusion

Paying your water utility bill in Durham, NC is easy and convenient. You can choose to pay online, by phone, in person, or by mail. Make sure to have your account number and payment information ready to ensure a smooth payment process. If you have any questions or concerns, you can contact the City of Durham’s customer service center for assistance.

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FAQ

How do I pay for water in Virginia?

Payment Options
  1. Online Bill Pay. You will receive an email when your bill is ready to view. …
  2. Payment by Mail. Mail your check or money order in the supplied envelope to: …
  3. Payment by Direct Payment Authorization. …
  4. Payment by Master Card/Visa. …
  5. Payment in After-Hours Drop Box. …
  6. Payment in Person. …
  7. Equal Payment Plan.

How do I check my water bill?

Alternative Method to Check Water Bill Online
  1. Visit the official website of your water supply board.
  2. Go to ‘Our Services’ section.
  3. Navigate to ‘View/Print Bill’ and click on it.
  4. Enter your ‘Customer Identification Number’
  5. Enter the captcha, if any.
  6. Click on ‘View bill’

How do I pay my water bill in Palm Beach County?

Pay with a check by phone by calling 561-740-4600 or 877-477-1305, option #2. Mail your payment using the pre-addressed return envelope that is included with your bill. Please remember, you must return the proper portion of your bill with your payment so your account will be properly credited.

How do I pay my El Paso water bill by phone?

There is no service fee to make a payment through IVR or online. Your payment will be posted to your account within 1 hour. An EPWater Returned Check Fee of $25 will apply for all electronic payment returns. To make a phone payment, please call (915) 594-5500.

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