I have two lines with Metro and I don’t mind having one line just “go dead”. I don’t see a “cancel” button online to cancel just one phone number and
Do they suspend all lines if I don’t want to pay for one line? : r
Do they suspend all lines if I don’t want to pay for one line?
byu/WurtZurt inMetroPCS
What Happens If I Don’t Pay My MetroPCS Bill?
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Temporary Service Suspension: If you forget to make a payment by your due date, your service will be temporarily suspended until a payment is made [1]. During this time, you won’t be able to make calls or send texts from your number. However, you will still be able to receive calls and texts, and use your mobile data balance [3].
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Fewer Days of Service: Late payments may result in fewer days of service for that month [2]. This means that if you don’t pay your bill on time, you may not have access to your full month of service.
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Service Disconnection: If you don’t make a payment for two consecutive due dates, your service may be disconnected [1]. This means that you won’t be able to make or receive calls or texts on your number. Additionally, if your service is disconnected, there is a possibility that your phone number may be given away [1].
It is important to note that while not paying your MetroPCS bill can have consequences, it is generally not possible to be arrested for not paying a phone bill [2]. However, not paying your bill can result in service interruptions, late fees, and damage to your credit score [2]. Ignoring the problem or failing to communicate with MetroPCS can lead to additional fees and further damage to your credit score [2].
How to Pay Your MetroPCS Bill if Your Service is Suspended
If your MetroPCS service has been suspended due to non-payment, there are still options available to make a payment:
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Call Customer Service: You can usually make a payment by calling customer service at 888-8-METRO-8 or *611 from your MetroPCS phone [2]. They will be able to assist you in making a payment over the phone.
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Online Payment: You can also visit the Metro by T-Mobile website or use the MyMetro app to make a payment [2]. These platforms provide a convenient way to pay your bill even if your service is temporarily suspended.
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Contact Customer Service: If you are unable to make a payment through the above methods, you can try contacting MetroPCS customer service to see if they can assist you with making a payment over the phone or through another method [2].
Sources:
- MetroPCS® Support and FAQs – Metro by T-Mobile [1]
- What Happens If I Don’t Pay My Metro Pcs Bill [2]
- MetroPCS Payment Extension: Guide To Request Payment Extension – Tecody [3]
Learn more:
Sep 13, 2018 — How can I pay my metro bill from my phone if my service has been suspended due to non payment?
How can I pay my metro bill from my phone if my service has been suspended due to non payment?
FAQ
How long can you go without paying your phone bill?
Does Metro charge to disconnect service?
Will MetroPCS unlock my phone?
Can I go to Metro PCS if I owe T-Mobile?