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Billing and Payment
https://my.xcelenergy.com/s/billing-payment
Xcel Energy is a leading energy provider in the United States, serving millions of customers across several states. If you’re an Xcel Energy customer, you can easily pay your bills online through their website. In this guide, we’ll show you how to pay your Xcel Energy bill quickly and efficiently.
Before we begin, make sure you have your Xcel Energy account number and the last four digits of your Social Security number or your email address and password (if you’ve previously registered your account).
Paying Your Xcel Energy Bill Online
To pay your Xcel Energy bill online, follow these steps:
- Go to the Xcel Energy website at https://my.xcelenergy.com/s/billing-payment.
- Click on the “Log In” button at the top right corner of the page.
- Enter your email address and password (if you’ve previously registered your account) or your Xcel Energy account number and the last four digits of your Social Security number.
- Click “Log In” to access your account.
- Once you’re logged in, click on the “Billing & Payment” tab.
- Click on the “Pay Now” button.
- Select your preferred payment method: bank account, credit/debit card, or e-check.
- Enter your payment information and confirm your payment details.
- Click “Submit” to complete your payment.
- You will receive a confirmation email once your payment has been processed.
Paying Your Xcel Energy Bill by Phone
If you prefer to pay your Xcel Energy bill over the phone, you can call their customer service number at 1-800-895-4999. Have your Xcel Energy account number and payment information ready when you call. Follow the automated prompts to make your payment.
Paying Your Xcel Energy Bill by Mail
You can also pay your Xcel Energy bill by mail. To do so, send your payment to the address listed on your bill. Make sure to include your Xcel Energy account number and the payment coupon from your bill. Allow sufficient time for your payment to arrive and be processed.
Troubleshooting: Xcel Energy Bill Pay Issues
If you encounter any issues while paying your Xcel Energy bill online, here are some troubleshooting tips:
- Make sure you’re using the correct login credentials: double-check that you’ve entered your email address, password, and account number correctly.
- Check your internet connection: ensure that your internet connection is stable and working properly.
- Clear your browser’s cache: try clearing your browser’s cache and cookies to resolve any technical issues.
- Contact Xcel Energy customer service: if you’re still experiencing issues, call Xcel Energy’s customer service at 1-800-895-4999 for assistance.
Frequently Asked Questions
Here are some frequently asked questions related to Xcel Energy bill pay:
- Q: Can I pay my Xcel Energy bill over the phone?
A: Yes, you can pay your Xcel Energy bill over the phone by calling 1-800-895-4999. - Q: Can I pay my Xcel Energy bill by mail?
A: Yes, you can pay your Xcel Energy bill by mail. Send your payment to the address listed on your bill. - Q: Can I pay my Xcel Energy bill online?
A: Yes, you can pay your Xcel Energy bill online through the Xcel Energy website (https://my.xcelenergy.com/s/billing-payment). - Q: How do I register my Xcel Energy account?
A: To register your Xcel Energy account, go to the Xcel Energy website and click on “Log In” at the top right corner. Then, click on “Create an Account” and follow the prompts to create your account. - Q: What payment methods does Xcel Energy accept?
Quick Online Payment. We’ve partnered with Kubra EZPay to offer convenient and secure bill payments using your credit or debit card. Pay Your Bill Online.
FAQ
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