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Cleco Bill Pay: A Comprehensive Guide

If you don’t have an account, go to MyAccount sign in page and click “Pay Your Bill” under the heading “No Login Required.” You will need your 12-digit account

Payment Options

https://www.cleco.com/residential-commercial/rates-billing-payment/payment-options

As a Cleco customer, paying your bill on time is essential to avoid any interruptions in your electricity service. Cleco offers various payment options to make it convenient for its customers to pay their bills. In this guide, we will discuss the different payment options available for Cleco customers.

Payment Options

Cleco offers several payment options for its customers. You can pay your bill by phone, in person, through the Cleco mobile app, online, through automatic bank draft, or by mail. Here’s a detailed explanation of each payment option:

Pay by Phone

To pay your bill by phone, call Cleco’s customer service center at 1-800-622-6537. You will need your 12-digit Cleco account number, which is located at the top of your bill, and your payment information. You can use a checking/savings account, credit/debit card, or digital payment methods like Apple Pay, Google Pay, or PayPal. There is a $1.85 processing fee for phone payments using checking/savings/credit cards.

Pay in Person

You can also pay your bill in person at any of Cleco’s customer service offices. You can find the nearest office by visiting Cleco’s website and clicking on “Contact Us.” You will need your 12-digit Cleco account number and payment information. Payments can also be dropped off in the night deposit box outside the office.

Pay through the Cleco Mobile App

Cleco offers a mobile app for its customers, which allows you to pay your bill on the go. You can download the app from the App Store or Google Play Store. Once you have the app, sign in with your MyAccount credentials, and click on “Billing” and “Make a Payment.” You can use a checking/savings account, credit/debit card, or digital payment methods like Apple Pay, Google Pay, or PayPal. There is a $1.85 processing fee for payments made through the app using checking/savings/credit cards.

Pay Online

You can also pay your bill online through Cleco’s website. Sign in to your MyAccount, click on “Billing,” and then click “Make a Payment.” You can use a checking/savings account, credit/debit card, or digital payment methods like Apple Pay, Google Pay, or PayPal. There is a $1.85 processing fee for payments made through MyAccount using checking/savings/credit cards.

Automatic Bank Draft

Cleco offers an automatic bank draft option, which allows your bill to be automatically deducted from your bank account each month. To enroll in automatic bank draft, call Cleco’s customer service center at 1-800-622-6537. You will need your 12-digit Cleco account number and your bank account information. There is no processing fee for payments made through automatic bank draft using a checking/savings account.

Pay by Mail

You can also pay your bill by mail. Send your payment, along with the payment coupon, to the address provided on your bill. Make sure to write your 12-digit Cleco account number on your check or money order. Allow five to seven business days for processing.

In Person at an Authorized Payment Center

Cleco has authorized payment centers where you can pay your bill in person. You can find the nearest center by visiting Cleco’s website and clicking on “Contact Us.” You will need

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FAQ

What is the phone number for Cleco pay bill?

Please allow one to two business days for processing. If a customer’s account is delinquent, and a payment is made at an authorized payment center, the customer should call Cleco customer service at 1-800-622-6537 to report the payment.

What is the phone number for Cleco automated?

You can report an emergency, such as a downed power line or a fire, report a power outage, request an extension or obtain account information through Cleco’s customer call center at 1-800-622-6537.

Where can I pay my Cleco light bill?

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Does Cleco have an app?

It includes three main features to help you view, manage and pay your Cleco bills when you are on the go. It also is a convenient way for you to contact Cleco’s customer service team. If you already have a Cleco MyAccount, you can take advantage of the enrolled-only features of the application.

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