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Online Bill Pay | Personal Banking | Chase

Set up recurring payments, pay bills and transfer money without the hassle of writing a check or paying for postage, all from Chase.com or your mobile device,.

Chase Online Bill Pay


Chase Online Bill Pay is a convenient and secure way to pay your bills online. With this service, you can pay all your bills in one place, without the need for checks or postage. You can schedule one-time or repeating payments, and get reminders when your bills are due. Plus, you can view your payment history and see when your payments have been processed.

How to Make Online Bill Payments

To make an online bill payment, follow these steps:

  1. Sign in to Chase Online℠ or the Chase Mobile® app and choose “Pay Bills” in the navigation menu.
  2. Add your payee by entering the requested information and completing the flow.
  3. Choose the payee you want to pay and enter the payment amount.
  4. Select the “Send On” or “Deliver By” date and verify your details.
  5. Submit your payment and see a payment confirmation.

Common Questions Answered About Online Bill Pay

Here are some common questions and answers about Chase Online Bill Pay:

Q: How does the Online Bill Payment Guarantee work?
A: Chase guarantees that your payments will be sent on the “Send On” date you specify. If Chase ever delays your personal Chase Online℠ bill payment, they’ll cover late fees that result from the delay if you have followed the simple guidelines.

Q: How does paying bills online work?
A: With Online Bill Pay, you can pay and manage your bills in one place. Payments are secure, and you can schedule a one-time or repeating payment while eliminating the need for postage. Depending on the type of payee, your payment will be made electronically (delivered in 1 or 2 days) or by paper check (delivered in 5 days).

Q: How do I schedule one-time payments?
A: Sign in to Chase Online℠ or the Chase Mobile® app and choose “Pay bills” then “Schedule payment” in the navigation menu. Choose your payee, enter the amount, “Pay from” account, and the “Send on” or “Deliver by” date, then verify your details and submit.

Q: Does it cost anything to pay bills online?
A: No, there’s no additional cost to use Online Bill Pay.

Q: What’s an eBill?
A: An eBill is an electronic version of the paper bill or statement you receive each month from any company, including telecom, utilities, or retailers. The electronic bill will include all the same details and information your paper bill contains.

Q: How do I sign up for eBills?
A: Once you’re enrolled in Online Bill Pay, go to the Schedule payment screen where you’ll see the payees eligible for eBills. Follow the enrollment process to enroll your payee into eBills.

Q: How do I set up Automatic bill payments on Chase Online℠?
A: Sign in to Chase Online℠ and choose “Pay & Transfers,” then choose “Payment Activity.” From there, choose “Automatic payments” under “Bill Pay” in the side menu; choose “Set up an automatic payment” and complete the flow. Please add your desired payee before setting up automatic payments.

Make Deposits

Chase also offers convenient ways to make deposits:

  1. Chase QuickDeposit℠: Securely deposit checks from anywhere.
  2. Chase ATMs: Conveniently deposit up to 30 checks and cash at most ATMs.
  3. Direct deposit

Chase online lets you manage your Chase accounts, view statements, monitor activity, pay bills or transfer funds securely from one central place. To learn more,

Online Bill Pay


How to do bill pay with Chase?

Bill pay: Add a payee
  1. Sign in to the Chase Mobile® app and tap “Pay and Transfer”
  2. Tap “Pay bills”
  3. Tap “Add a payee” and begin to input the payee name.
  4. Choose a payee from potential matches or add manually.
  5. Enter your Account number and tap “Next”
  6. Enter the payee ZIP code.
  7. Confirm and choose the payee address.

Does Chase Bill Pay use Zelle?

Easily set up an online bill payment for a future date. Here’s how: After signing in, choose the “Pay & transfer” tab. Choose “Pay bills & QuickPay with Zelle®

Does Bill Pay send a bank check?

Most bill payments are sent electronically. However, some may be sent as paper checks if the amount is above the electronic payment threshold, or the company doesn’t accept electronic payments.

Can you pay Chase bill over the phone?

To make a payment by the automated phone service, call 1-800-436-7958.

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