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AEP Ohio Bill Pay: A Comprehensive Guide

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Pay Your Bill



Paying your AEP Ohio bill promptly is critical to avoid late fees and potential service disruptions. In this guide, we’ll walk you through the various methods to pay your bill, including online and phone options. We’ll also provide you with helpful tips and information on payment arrangements, bill assistance programs, and more.

Online Bill Pay

The fastest and most convenient way to pay your AEP Ohio bill is through their online payment portal. Here’s how to do it:

  1. Go to AEP Ohio’s website and log in to your account.
  2. Click on the “Pay Bill” button.
  3. Select the account you want to pay.
  4. Choose your preferred payment method: bank account, credit/debit card, or e-check.
  5. Enter your payment information and confirm.
  6. Review your payment details and submit.

Phone Bill Pay

If you prefer to pay your bill over the phone, you can call AEP Ohio’s customer service at 1-800-253-5453. Have your account number and payment information ready.

Payment Arrangements

AEP Ohio offers various payment arrangements to help you manage your energy bills. Here are some options:

  1. Budget Billing: Spread your energy costs over several months to avoid seasonal spikes in your bill.
  2. Installment Plan: Pay a portion of your bill each month, with the balance spread over several months.
  3. Prepaid Metering: Pay for your energy usage in advance, with no deposit or late fees.

Bill Assistance Programs

AEP Ohio offers bill assistance programs for low-income customers, seniors, and individuals with disabilities. Here are some programs:

  1. Percentage of Income Payment Plan (PIPP): Pay a percentage of your income, with the remaining balance forgiven annually.
  2. Low-Income Home Energy Assistance Program (LIHEAP): Receive assistance with home energy costs, including heating, cooling, and appliances.
  3. Disconnect/Reconnect Program: Avoid service disruptions by paying a portion of your bill and setting up a payment plan.

Tips and FAQs

Here are some helpful tips and frequently asked questions:

  1. Pay on time: Avoid late fees and potential service disruptions by paying your bill promptly.
  2. Update your account information: Ensure your contact information is up-to-date to receive important notifications and alerts.
  3. Monitor your energy usage: Keep track of your energy usage and adjust your payment arrangements accordingly.
  4. Ask about bundle discounts: Combine your electricity and natural gas services for potential discounts.
  5. Contact customer service: Reach out to AEP Ohio’s customer service at 1-800-253-5453 for assistance with paying your bill or questions about your account.


Paying your AEP Ohio bill is easy and convenient with various payment methods available. Take advantage of payment arrangements and bill assistance programs to manage your energy costs. Don’t hesitate to contact customer service for assistance. Stay informed and in control of your energy bills with AEP Ohio.

AEP Ohio partners with BillMatrix for immediate payments by phone. Call BillMatrix toll-free at 800.611.0964 to make a payment. Pay by credit, debit,

Pay By Phone


What is the phone number for AEP Ohio pay bill?

Call BillMatrix toll-free at 800.611.0964 to make a payment. Pay by credit, debit, some ATM cards or e-check. You’ll need your account number.

Where can I pay my bills?

Check out these top picks on where to pay bills online.
  • Meralco app. Meralco has a user-friendly mobile app that even older adults can navigate easily. …
  • Pag-IBIG online payment facility. …
  • Bayad center. …
  • Mobile wallets. …
  • Mobile banking sites and apps.

Where can you pay your AEP bill?

Have an electricity bill to pay? AEP Ohio customers can pay electricity bills quickly and easily at their nearest Money Services location. You can pay your AEP Ohio bill while shopping for your groceries – just visit the Money Services counter at your local Kroger Family of Stores location.

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