My Account – AES Ohio Bill Pay

Introduction

AES Ohio offers convenient and secure online access to your account, allowing you to view and pay your bill online, set up auto pay, switch to paperless statements, and choose alerts and notifications. This guide will walk you through the process of paying your AES Ohio bill online and exploring the various features of the My Account portal.

Payment Options

AES Ohio offers several payment options to suit your needs. You can pay your bill online, by phone, or by mail.

Online Payment

To pay your bill online, follow these steps:

1. Sign in to your My Account portal using your email and password.
2. Click on the “Pay” button on the top right corner of the page.
3. Choose the payment method you prefer – bank account, credit card, or debit card.
4. Enter the amount you want to pay and the payment date.
5. Review your payment information and submit your payment.

Phone Payment

To pay your bill by phone, call 888-978-0827. Have your account number and payment information ready.

Mail Payment

To pay your bill by mail, send a check or money order along with the payment coupon to:

AES Ohio
P.O. Box 740598
Cincinnati, OH 45274-0598

In Person Payment

You can also pay your bill in person at an authorized pay agent location.

Auto Pay

Avoid the stress of late or missed payments by setting up automatic payments from your bank account. To enroll in auto pay, follow these steps:

1. Sign in to your My Account portal.
2. Click on the “Payment Agreements” tab.
3. Select “Enroll in Auto Pay” and follow the prompts to set up your automatic payments.

Paperless Statements

Switch to paperless statements and reduce clutter and environmental impact. To switch to paperless statements, follow these steps:

1. Sign in to your My Account portal.
2. Click on the “Payment Agreements” tab.
3. Select “Paperless Statements” and follow the prompts to opt-in.

Alerts and Notifications

Choose alerts and notifications to stay informed about your account activity. To set up alerts and notifications, follow these steps:

1. Sign in to your My Account portal.
2. Click on the “Alerts & Notifications” tab.
3. Select the types of alerts and notifications you want to receive and provide your contact information.

Moving & Construction

If you’re moving or constructing a new building, AES Ohio offers special services to help you with your energy needs.

Moving

If you’re moving, you can transfer your account to your new address or close your account altogether. Follow these steps:

1. Sign in to your My Account portal.
2. Click on the “Moving & Construction” tab.
3. Select “Moving” and follow the prompts to transfer your account or close it.

Construction

If you’re constructing a new building, you can apply for new service with AES Ohio. Follow these steps:

1. Sign in to your My Account portal.
2. Click on the “Moving & Construction” tab.
3. Select “Construction” and follow the prompts to apply for new service.

Understand Your Bill

AES Ohio offers resources to help you understand your bill and energy usage.

Bill Explainer

View the Bill Explainer to see a breakdown of your bill and understand the different charges.

Energy Usage

View your energy usage and compare it to previous months.

About Us

AES Ohio is a leading electric utility company that provides energy solutions to residential, commercial, and industrial customers.

Corporate Information

Learn more about AES Ohio’s corporate information, including its history, mission, and values.

Careers

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