Payment Options for Ameren Illinois Customers

Are you an Ameren Illinois customer looking for ways to pay your energy bill? Look no further! In this guide, we will explore the various payment options available to you, including online payments, auto pay, guest pay, and more. We will also discuss payment assistance programs, gift of energy, and payment agreements. Whether you’re looking for a convenient and secure way to pay your bill or need a little extra help with your energy costs, Ameren Illinois has got you covered. Let’s dive in!

Online Payments

One of the easiest and most convenient ways to pay your Ameren Illinois bill is through their online payment system. You can access this system by visiting the Ameren Illinois website and clicking on the “Payment Options” tab. From there, you can log in to your account and make a payment using your bank account or credit/debit card.

If you’re not registered for an online account, don’t worry! You can still make a payment using the “Guest Pay” option. Simply click on the “Guest Pay” button and follow the prompts to enter your account number and make a payment.

Auto Pay

Another convenient payment option offered by Ameren Illinois is auto pay. With auto pay, your monthly energy bill will be automatically withdrawn from your bank account or credit/debit card. This means you’ll never have to worry about missing a payment or late fees again. Plus, it’s easy to set up and can be cancelled at any time.

To enroll in auto pay, simply log in to your online account and click on the “Auto Pay” tab. From there, you can enter your bank account or credit/debit card information and set up your automatic payments.

Guest Pay

If you don’t want to log in to your account or don’t have an online account, you can still make a payment using the “Guest Pay” option. Simply click on the “Guest Pay” button and follow the prompts to enter your account number and make a payment.

Other Payment Options

In addition to online payments, auto pay, and guest pay, Ameren Illinois offers several other payment options. These include:

• In Person: You can pay your bill in person at any of the Ameren Illinois payment locations.
• By Mail: You can mail your payment to the address on your bill or to the Ameren Illinois payment processing center.
• By Phone: You can make a payment over the phone by calling Ameren’s authorized payment vendor, SpeedPay.
• Electronic Data Interchange (EDI): This is an electronic payment and bill presentation option for business customers.

Payment Assistance Programs

If you’re struggling to pay your energy bill, Ameren Illinois offers several payment assistance programs to help. These include:

• Bill Assistance Program: This program helps eligible low-income customers pay their energy bills.
• Energy Efficiency Fund: This program provides assistance to low-income customers to help them make energy-efficient improvements to their homes.
• Percentage of Income Payment Plan (PIPP): This program helps eligible low-income customers pay their energy bills based on a percentage of their income.

Gift of Energy

If you’re looking for a way to help a friend or loved one pay their energy bill, Ameren Illinois offers the “Gift of Energy” program. This program allows you to make a payment toward the Ameren energy balance of a friend, loved one, or neighbor.

Payment Agreements

If you need more time to pay your bill, Ameren Illinois offers payment agreements that can help. These agreements allow you to spread out your payments over a period of time, making it easier to manage your energy costs.

Late Payment Charge

It’s important to note that a late payment charge of 1.5% will be added to your account if your bill is unpaid at the delinquent date. To avoid this charge, be sure to make your payment on time.