B Bill

Baltimore Water Bill Pay

Water · Please enter service address as it appears on the top portion of your bill. · Use abbreviations (West = W, North = N, Street = St, Drive = Dr, etc.).

Online Payments and Account Lookup


Paying Your Baltimore Water Bill Online: A Step-by-Step Guide


As a resident of Baltimore, paying your water bill online is now easier than ever. The City of Baltimore has partnered with Paymentus to provide an enhanced website for online account access and payments. In this guide, we will walk you through the process of paying your Baltimore water bill online, step by step.

Step 1: Accessing the Website

To start, open your web browser and navigate to https://pay.baltimorecity.gov/water. This will take you directly to the City of Baltimore’s water payment website.

Step 2: Finding Your Account Number

Before you can make a payment, you’ll need to find your account number. Your account number can be found on the top portion of your bill. It’s a 10-digit number that starts with the number 4. If you don’t have your bill handy, you can search for your account number using the service address associated with your account.

Step 3: Searching for Your Account

Once you have your account number, click on the “Search” button next to the “Account Number” field. This will take you to a new page where you can enter your account number and search for your account.

Step 4: Making a Payment

Once you’ve found your account, you can proceed to make a payment. You can choose to pay using a credit card, debit card, or eCheck/ACH (bank draft). Simply select your preferred payment method and follow the prompts to enter your payment information.

Step 5: Reviewing Your Payment

After you’ve entered your payment information, review your payment details carefully to ensure everything is correct. If everything looks good, click the “Submit” button to complete your payment.

Step 6: Printing a Receipt

Once your payment has been processed, you’ll be given the option to print a receipt. This is a good idea, as it will serve as proof of payment.


Paying your Baltimore water bill online is a simple and convenient process. By following the steps outlined in this guide, you can quickly and securely make a payment using your preferred payment method. If you have any questions or concerns, you can contact the City of Baltimore’s customer service department for assistance.

Baltimore, MD 21203-3327 DPW’s customer self-service portal provides a set of tools to help individuals monitor their water consumption, billing, and payment

Online Payments and Account Lookup


How can I pay my water bill in Baltimore City?

Baltimore City is responsible for the water service in Baltimore County. Pay your water bill online using Baltimore City’s payment portal.

How do I contact the Baltimore City water bill?

If you have any questions on the validity of a call, please contact our Customer Support and Services Division at (410) 396-5398. Water accounts are held in the name of the property owner on record with the State Department of Assessments and Taxation.

How do I check my water bill?

Alternative Method to Check Water Bill Online
  1. Visit the official website of your water supply board.
  2. Go to ‘Our Services’ section.
  3. Navigate to ‘View/Print Bill’ and click on it.
  4. Enter your ‘Customer Identification Number’
  5. Enter the captcha, if any.
  6. Click on ‘View bill’

Why don’t I get a water bill?

Sometimes water companies find it difficult to find out who is responsible for a bill, and it can be some time before they send out a bill, particularly if you have moved house.

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