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Birmingham Water Works Bill Pay: Convenient and Easy Payment Methods

Online · Schedule a payment · Setup paperless billing · View billing & payment history · Set-up & manage AutoPay · Manage and pay multiple accounts · Stop or Transfer

Payment and Billing Options


Are you looking for ways to pay your Birmingham Water Works bill? Look no further! We’ve got you covered with various payment options that are convenient, easy, and secure. You can choose the method that suits you best, whether you prefer online, phone, mail, or in-person payments.

Online Payments

Our online customer portal allows you to manage your account and make payments easily. You can schedule a payment, set up paperless billing, view your billing and payment history, and set up auto-pay. Best of all, there’s no need to register or log in to make a payment. Just have your account number handy, and you’re good to go!

To make an online payment, follow these steps:

  1. Go to the Birmingham Water Works website (www.bwwb.org).
  2. Click on the “Payment and Billing Options” tab.
  3. Select “Online Payment” and follow the prompts.

Phone Payments

If you prefer to make a payment over the phone, you can call our toll-free number at 1-877-565-3802. Phone payments are available 24/7, and you can make payments up to $500. Please note that a $1.95 processing fee will apply to all transactions made through this payment option.

Mail Payments

If you prefer to pay by mail, send your payment to:

Birmingham Water Works Board
P.O. Box 830269
Birmingham, AL 35283-0269

Please make sure to include your account number on your check or money order. A $1.95 processing fee will apply to all transactions made through this payment option.

In-Person Payments

You can also make payments in person at our Customer Payment Center located at 101 35th Street North, Birmingham, AL 35222. Our lobby hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. You can also use our drive-thru service, which is available during the same hours.

Walmart Money Center

Birmingham Water Works has partnered with Walmart to offer another convenient payment option. You can make payments using cash or debit cards at any Walmart Money Center. Just have your BWWB bill or account number ready, and Walmart will charge a $2 transaction fee for payments made at their location.

Customer Payment Assistance

Birmingham Water Works is committed to making water service affordable. We continually evaluate our rates and offer customer payment assistance programs to help make paying your bill easier. If you need help paying your bill, please contact us at (205) 244-4000 to learn more about our available programs.

Frequently Asked Questions

  1. Can I pay my bill online?
    Yes, you can pay your bill online through our customer portal.
  2. Can I make a payment over the phone?
    Yes, you can make a payment over the phone by calling our toll-free number at 1-877-565-3802.
  3. Can I pay my bill by mail?
    Yes, you can pay your bill by mail by sending a check or money order to our address.
  4. Can I make an in-person payment?
    Yes, you can make an in-person payment at our Customer Payment Center.
  5. Is there a fee for using a credit or debit card?
    Yes, a $1.95 processing fee will apply to all transactions made through this payment option.

Contact Us

If you have any questions or concerns about your bill or payment options, please don’t hesitate to contact us. You can call


Birmingham Water Works: Home


What is the phone number for Birmingham Water Works bill pay?

Please call Customer Service at (205) 244-4000 to discuss payment options. Birmingham Water Works customers that meet income and situational eligibility requirements can receive help through the Help to Others (H20) Foundation, a nonprofit entity that is separate from Birmingham Water Works.

How much is the reconnect fee for Birmingham Water Works?

If the service is disconnected, the entire bill plus a $63.00 reconnect fee must be paid to restore service. For after-hours reconnection, there is a $107.00 after hours service fee.

Why is my Birmingham water bill so high?

According to reports from the finance department of BWWB, this increase can largely be attributed to the addition of 15 new positions within the utility, an increase in Alabama Power rates, and a hike in chemical expenses for treatment plants.

How do I cancel my Birmingham Water Works?

To stop your Birmingham Water Works service, complete a stop service request here. Alternatively, call Birmingham Water Works on (205) 244-4000 and ask them to stop your service.

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