Paying Your Cape Coral Water Bill: A Comprehensive Guide

Are you a resident of Cape Coral, Florida, looking to pay your water bill? Look no further! This guide will walk you through the steps to pay your water bill quickly and efficiently.

Introduction

The City of Cape Coral has transitioned to a new online billing and payment solution, making it easier for residents to pay their water bills. The new system offers improved efficiency, accessibility, and responsiveness, ensuring that customers can manage their accounts with ease.

In this guide, we will explore the different ways to pay your Cape Coral water bill, including online and offline methods. We will also provide you with helpful tips and resources to ensure a smooth payment process.

Online Payment Methods

The City of Cape Coral offers several online payment methods for residents to pay their water bills. Here are the different options available:

1. Tyler Munis Online Billing System

The Tyler Munis online billing system is the City of Cape Coral’s official online billing and payment platform. It allows users to set up electronic billing, schedule automatic bank draft or credit card payments, and make one-time online payments.

To enroll in the new system and pay your water bill, follow these steps:

1. Go to the Tyler Munis online billing system website: https://selfservice.capecoral.gov/css/
2. Click on “Sign Up” to create a new account.
3. Enter your Customer ID and Account number, which can be found on a past utility statement.
4. Enter your primary phone number, which was used to set up the account originally.
5. Follow the prompts to set up electronic billing, schedule automatic payments, or make a one-time payment.

2. Payment Portal

Alternatively, you can use the City of Cape Coral’s payment portal to pay your water bill online. Here’s how:

1. Go to the City of Cape Coral’s payment portal website: https://www.capecoral.gov/i_want_to1/pay/water_bill_options.php
2. Click on “Pay Now” to proceed with the payment process.
3. Select “Water/Sewer” as the payment type.
4. Enter your account number and customer ID, which can be found on a past utility statement.
5. Choose your preferred payment method, either by credit card or e-check.
6. Follow the prompts to complete the payment process.

Offline Payment Methods

If you prefer to pay your water bill offline, the City of Cape Coral offers several options:

1. Mail a Check

You can mail a check to the City of Cape Coral’s Financial Services department. Here’s the address:

City of Cape Coral
Financial Services
1015 Cultural Park Boulevard
Cape Coral, FL 33990

Make sure to include your account number and customer ID on the check, and allow sufficient time for the payment to be processed.

2. In-Person Payment

You can also make an in-person payment at the City of Cape Coral’s Financial Services department. Here’s the address:

City of Cape Coral
Financial Services
1015 Cultural Park Boulevard
Cape Coral, FL 33990

The office is open Monday through Friday, from 8:00 AM to 5:00 PM. You can pay by check, cash, or credit card.

3. Automated Phone System

The City of Cape Coral offers an automated phone