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Paying Your NYSEG Bill: A Step-by-Step Guide

If you are enrolled in eBill, please log in to make a payment. · Call our free automated service at 800.600.2275 available 24/7 · Call a Customer Care

Pay Online


Are you looking for ways to pay your NYSEG bill? Look no further! In this guide, we will take you through the different payment options available to you, so you can choose the method that suits you best.

Paying Online

The fastest and most convenient way to pay your NYSEG bill is by using their online payment system. To do this, follow these simple steps:

  1. Go to the NYSEG website at www.nyseg.com/account/waystopay/payonline.
  2. Log in to your account using your username and password.
  3. Select the account you want to pay.
  4. Choose the payment method you prefer (e.g., credit/debit card or bank account).
  5. Enter the payment amount and complete the payment process.
  6. You will receive a confirmation number once the payment is successful.

Paying by Phone

If you prefer to pay over the phone, you can call NYSEG’s customer service at 1-800-572-1111. Have your account number and payment information ready, and follow the prompts to make your payment.

Paying by Mail

You can also pay your NYSEG bill by mail. Simply send a check or money order, along with the remittance slip from your bill, to the following address:

P.O. Box 5245
Binghamton, NY 13902-5245

Make sure to include your account number on the check or money order, and allow sufficient time for the payment to reach NYSEG before the due date.

Paying in Person

If you prefer to pay in person, you can do so at any NYSEG payment center. You can find a list of payment centers on the NYSEG website at www.nyseg.com/payment-and-billing-options.

Other Payment Options

NYSEG also offers other payment options, including:

  • Automatic Bank Draft: You can have your monthly bill amount automatically deducted from your bank account. To set up automatic bank draft, log in to your NYSEG account and follow the prompts.
  • Budget Billing: This option allows you to spread out your energy costs over 12 months, making it easier to budget for your energy expenses. To enroll in budget billing, log in to your NYSEG account and follow the prompts.


Paying your NYSEG bill is easy and convenient, with a variety of payment options available. Whether you prefer to pay online, by phone, by mail, or in person, NYSEG has you covered. Choose the payment method that suits you best and make sure to pay your bill on time to avoid any late fees or penalties.

Call 800.600.2275 and press “2” to make a payment any time using our automated phone system. Pay by Mail. Mail your check or money order to: NYSEG P.O. Box

Payment and Billing Options


How do I pay my NYSEG bill by phone?

Please contact us at 888.315.1755, Monday through Friday, 7 a.m. to 7 p.m. We offer a variety of other payment options including: Call our free automated service at 800.600.2275 available 24/7. Call a Customer Care Representative for free at 800.572.1111, Monday through Friday, 7:00 a.m. to 7:00 p.m.

Can I pay NYSEG with a credit card?

Sign up for paperless billing with eBill and enroll in AutoPay, our automatic monthly payment program, now with credit or debit card payment options.

What is the phone number for NYSEG 24 hour customer service?

If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.572.1131 for electricity outages or trouble, or use our online form.

Where can I pay my NYSEG bill locally?

Pay at one of our approved pay agents – including any Walmart or Kmart location nationwide – to have a payment post the next business day. There is no convenience fee at our approved pay agents.

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