Paying Your Bills in the Town of Cary: Your Complete Guide

As a resident of the Town of Cary, paying your bills on time is essential to avoid late fees and penalties. The town offers various payment options for its utility customers, making it convenient for you to settle your bills quickly and efficiently. In this guide, we’ll explore the different methods you can use to pay your bills in the Town of Cary.

Online Utility Payment

The Town of Cary offers an online utility payment system that allows you to pay your water, sewer, and stormwater bills quickly and easily. To make an online payment, follow these steps:

1. Go to the Town of Cary’s website (www.carync.gov) and click on the “Services” tab.
2. Select “Water, Sewer, & Stormwater” from the drop-down menu.
3. Click on “Utility Customer Service” and then select “Online Utility Payment” from the left-hand menu.
4. Enter your account number and last payment amount to access your account.
5. Choose the payment method you want to use (credit/debit card or e-check).
6. Enter the payment amount and complete the payment process.

You will receive a confirmation number once the payment has been processed successfully. Make sure to keep this number as proof of payment.

Other Payment Options

If you prefer not to pay online, the Town of Cary offers other payment options for your convenience:

Pay by Phone

You can pay your utility bills over the phone by calling the Town of Cary’s automated payment system at 1-844-856-7770. Have your account number and payment information ready when you call.

Pay by Mail

You can mail your payment to the Town of Cary’s Utility Billing Department at the address below:

Town of Cary
Attn: Utility Billing
4350 Kildaire Farm Road
Cary, NC 27518

Make sure to include your account number and the payment stub from your bill when sending your payment.

Pay in Person

You can also pay your bills in person at the Town of Cary’s Utility Billing Department located at 4350 Kildaire Farm Road, Cary, NC 27518. The office is open Monday through Friday from 8:30 a.m. to 5:00 p.m.

Automatic Bank Draft

If you want to avoid the hassle of paying your bills every month, you can sign up for the Town of Cary’s Automatic Bank Draft program. This program automatically deducts the amount of your utility bill from your bank account each month. To sign up, complete the Bank Draft Authorization form and return it to the Utility Billing Department.

Conclusion

Paying your bills in the Town of Cary is easy and convenient with the various payment options available. Whether you prefer to pay online, by phone, by mail, in person, or through automatic bank draft, the town has got you covered. Make sure to keep your account number handy and follow the instructions carefully to ensure a successful payment.

If you have any questions or concerns about your utility bill or payment, you can contact the Town of Cary’s Utility Billing Department at [email protected] or 919-469-4050.

FAQs

1. Can I pay my utility bill using a credit card?
   Yes, you can pay your utility bill using a credit or debit card through the Town of Cary’s online utility payment system or over the phone using the automated payment system.
2. Is there a convenience fee for paying my utility bill online or over the phone?
   No, there is no convenience fee for paying your utility bill online or over