To make a payment online from a computer or mobile device, register for NOVEC SmartHub and download the SmartHub app. Customers can enroll in Auto Pay after
Billing and Payment Options
https://www.novec.com/Customer_Services/Billpayments.cfm
As a customer of NOVEC, paying your bill on time is essential to ensure uninterrupted service. With various payment options available, NOVEC makes it convenient for its customers to pay their bills. In this guide, we will discuss the different payment methods, how to register for SmartHub, and answers to frequently asked questions.
Payment Options
NOVEC offers several payment options to its customers. You can choose the method that best suits your needs.
SmartHub
SmartHub is NOVEC’s online payment platform. With SmartHub, you can:
- Pay your bill online
- View your account history
- Check your usage
- Report an outage
- Manage your account
To register for SmartHub, follow these steps:
- Go to www.novec.com/My_Account/pay-bill.cfm
- Click on the “Register” button
- Enter your account number and email address
- Create a password
- Click on “Submit”
Once you have registered, you can log in to your account and pay your bill.
Pay Now Application
If you prefer to make a one-time payment, you can use NOVEC’s Pay Now Application. This application allows you to pay your bill online without registering for SmartHub. To use the Pay Now Application, follow these steps:
- Go to www.novec.com/Customer_Services/Billpayments.cfm
- Click on the “Pay Now” button
- Enter your account number
- Choose your payment method (checking or credit/debit card)
- Enter your payment information
- Click on “Submit”
In-Person or Mail
You can also pay your bill in person or by mail. To pay in person, visit one of NOVEC’s payment locations. To pay by mail, use the envelope provided with your billing statement and send your payment to:
NOVEC
P.O. Box 2777
Warrenton, VA 20188-2777
Phone
NOVEC also offers a phone payment option. To pay your bill over the phone, call 844-937-1657. You will need to set up a one-time PIN, which will be required for each payment.
Frequently Asked Questions
Here are some frequently asked questions related to NOVEC bill pay:
Q: How do I register for SmartHub?
A: To register for SmartHub, go to www.novec.com/My_Account/pay-bill.cfm and follow the steps outlined above.
Q: Can I make a one-time payment without registering for SmartHub?
A: Yes, you can use NOVEC’s Pay Now Application to make a one-time payment without registering for SmartHub.
Q: Can I pay my bill by phone?
A: Yes, you can pay your bill over the phone by calling 844-937-1657.
Q: What forms of payment are accepted by NOVEC?
A: NOVEC accepts checking, credit/debit cards, and Western Union’s Quick Collect.
Q: How do I sign up for automatic payments?
A: You can sign up for automatic payments through Sm
To better serve customers, NOVEC has upgraded to the SmartHub application. Customers can register for SmartHub and view their account information.